FAQs
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We specialize in a wide range of events, including weddings, corporate events, birthday celebrations, baby showers, and more. Whatever the occasion, we tailor our services to meet your vision.
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Absolutely! We love working with clients to bring their dream theme or style to life, whether you have a clear vision or need inspiration.
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Our process begins with a consultation to understand your vision and preferences. From there, we create a detailed design plan and ensure seamless execution on the day of your event.
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Yes, we are happy to travel for events. Travel fees may apply depending on the distance and location.
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Our pricing varies depending on the scope of your event. We offer customizable packages to suit a range of budgets. Contact us for a personalized quote.
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We believe in transparency, and all costs are outlined in our initial proposal. If any additional costs arise, they will be discussed with you beforehand.
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Yes, a retainer is required to secure your booking. The retainer is non-refundable but is applied toward your total cost.
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We recommend booking as early as possible to secure your date, especially during peak seasons. Ideally, 3-4 months in advance for small events and 6–12 months for larger events.
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Yes, our team handles both setup and takedown. Any fees associated with this will be included in your proposal.
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We strive to accommodate last-minute changes, though some requests may depend on vendor availability or logistical considerations.
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Absolutely! We love incorporating custom elements to make your event unique.
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Minor changes are usually no problem, but significant alterations may require additional time or costs.
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We offer both options! You can rent items from our collection or let us source new pieces for purchase.
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Our team will handle all cleanup and removal of our décor items. For external rentals, we can coordinate their return.
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Rental items should be returned within the agreed timeframe, typically within 48 hours of the event.
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Yes, we value our loyal clients and offer discounts for repeat bookings or multi-event contracts.
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Absolutely! We are experienced in incorporating cultural and religious elements into our designs.
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Our cancellation and rescheduling policies are outlined in your contract. We do our best to work with clients on unforeseen changes.
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Absolutely! Whether it’s an intimate dinner or a grand celebration, we can create something magical for any size event.